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Insured Warranties and Repair Services
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CS Solutions

CS Solutions Limited is an FSA registered company working in partnership with a number of underwriters to provide our clients with a range of insurance backed products including;

  • In The Box (ITB) Manufacturer Retail Schemes
  • Annual extended warranties which are renewable up to 10 years

  • 3 to 5 year fixed term policies which can include or exclude the initial manufacturer guarantee period

CS Solutions offer the client access to a team of professional claims managers who provide a professional customer facing facility combined with efficient back office functions. All schemes are effectively managed and the costs controlled to ensure efficient management of the risk fund.

Services include;

  • Claims Control, Analysis and Reporting

  • Network Management
  • Bordereaux Analysis
  • Database Management

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The proposition can be taken in its entirety or as individual services that suit the client’s requirements e.g.:

Manufacturers or Importers who want to fix the costs associated with after sales service while potentially generating additional income from an ITB Retail scheme. This allows the client to concentrate on marketing their products while CSS manage all end user requirements.
 

Warranty Companies or Loss Adjusters who require a managed liaison between their customer and the range of trades involved in the provision of an in home repair service, including assistance with consequential loss items (i.e. Washing Machine, Television replacement).

Utility companies who require full use of the service when the customer has been subject to excess network voltage, ensuring minimum disruption while at the same time gaining control over all potential claims.

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